Refund and Cancellation policy
This refund and cancellation policy outlines how you can cancel or seek a refund for a product / service
that you have purchased through the Platform. Under this policy:

Cancellations will only be considered if the request is made 7 days of placing the order. However,
cancellation requests may not be entertained if the orders have been communicated to such sellers /
merchant(s) listed on the Platform and they have initiated the process of shipping them, or the
product is out for delivery.

In case of receipt of damaged or defective items, please report to our customer service team. The
request would be entertained once the seller/ merchant listed on the Platform, has checked and
determined the same at its own end. This should be reported within 7 days of receipt of products.
In case you feel that the product received is not as shown on the site or as per your expectations,
you must bring it to the notice of our customer service within 7 days of receiving the product. The
customer service team after looking into your complaint will take an appropriate decision.
In case of complaints regarding the products that come with a warranty from the manufacturers,
please refer the issue to them.
In case of any refunds approved by PREMHANS DEALS, it will take 10 days for the refund to be
Refund amount will be credited to the original payment  method within 7-10 days.

We offer refund / exchange within first 7 days from the date of your purchase. If 7 days have passed
since your purchase, you will not be offered a return, exchange or refund of any kind. In order to become
eligible for a return or an exchange, (i) the purchased item should be unused and in the same condition as
you received it, (ii) the item must have original packaging, (iii) if the item that you purchased on a sale,
then the item may not be eligible for a return / exchange. Further, only such Replaced items will be delivered within 5-7 days
(based on an exchange request), if such items are found defective or damaged.